Stephen Nackovski

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  • How do I change or reset my password?

    You can change your password for security reasons or reset it if you forget it.   Change your password On your Browser phone or tablet, open your device's Settings app ZenShopManage your Ze...

  • How do I start a boutique on ZenShop Marketplace?

    You must apply to become a boutique seller on ZenShop Marketplace. We ask for applications to ensure that our boutiques are of a certain standard. ZenShop Marketplace boutiques will comprise of key...

  • Do I have a contract with ZenShop Marketplace?

    You are not tied into any formal contract with ZenShop's Marketplace. Each invoice is paid monthly and it is your responsibility to maintain your boutique on Marketplace. If you are having any issu...

  • What are boutique features?

    Each boutique has a unique store front which is fully editable and allows you to build your own branded area within ZenShop Marketplace. Boutiques can have up to five images per product which creat...

  • What are the criteria for having a boutique?

    To have a boutique you must be a new or independent brand or a vintage collector selling clothing, bags, shoes, accessories or jewellery. A boutique must have at least 15 product listings at all t...

  • How Do I get a Copy Invoice ?

      How can I view/get a copy of an invoice? These instructions will show you how you can access a copy of your invoices. You can view your entire Invoice history directly through your 123 Reg Con...

  • Code of Conduct

    ZenShop Inc. including any entity, affiliate or subsidiary owned or controlled by ZenShop, Inc. (“ZenShop”) believes keeping it simple doesn’t mean compromising our integrity. We expect suppliers a...

  • I've lost the returns form I received with my delivery, What do I do?

    You can download a returns form (attached to this article) or simply head to our online form and fill it out to make a returns request. You can use bulleted lists to highlight content:  Highlight ...

  • Can I return a web order in a store?

    You can certainly return an item in store that you purchased on the web! Just make sure you have a digital or print copy of your receipt. You can use bulleted lists to highlight content:  Highligh...

  • Wrong size & replacements/refunds

    Please reach out to our support team by clicking on the SUBMIT A REQUEST link in the top right corner or right HERE.   Please reach out to our support team by clicking on the SUBMIT A REQUEST lin...