Stephen Nackovski
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Recent activity by Stephen Nackovski-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Luggage repair policy
If you purchased a warranty for luggage, you are entitled to a replacement or free servicing on the item. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highlight #3 ...
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Best care for various fabrics
Read below to understand the different options you have for cleaning various fabrics. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highlight #3 Text can be formatte...
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Women's shoe size chart
Please see the charts below for UK, US, AUS, French, and Italian women’s sizes for shoes. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highlight #3 Text can be for...
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How do I use a promo code at checkout?
Please follow the instructions below for adding a promo or coupon code at checkout to your order. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highlight #3 Text can...
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How do I track my order?
If you’ve placed an order and wish to track it, read below for more information. Once your order has been dispatched from our warehouse, you will receive an email with your tracking number. You w...